FAQ'S

  • The following are a few questions most often asked by parents concerning our policies and procedures. If you have any other questions or concerns, please e-mail us, or contact a member of our staff.

    FREQUENTLY ASKED QUESTIONS
  • What are the days and hours of operation at the Center?

    The Center’s hours of operation are Monday through Friday from 6:30 a.m. to 6:30 p.m. The Center will be closed on the following holidays:
    New Years’ Day
    Memorial Day
    Fourth of July
    Labor Day
    Thanksgiving Day (and the day after)
    Christmas Day
    Christmas Eve
    The Center reserves the right to close early on New Years’ Eve, and the evenings of particularly special events scheduled for the children and their families. Adequate notice of early closing will be posted throughout the Center.
    Should the Center be forced to close or delay opening due to inclement weather, parents will be notified through public announcement

    What are the enrollment requirements for TNG?

    Prior to the first day of attendance, we ask that parents complete the following for each child attending the center:
    Child Enrollment and Health Information form
    Child Medical Statement signed by physician that has examined the child in the past 12 months (except children in kindergarten or above)
    Parent Agreement form
    Payment of Registration Fee
    Payment of first week Tuition Fee

    What measures have been taken for the safety and security of the children?

    Key Fob entrance
    One point of entrance for visitors
    Video cameras
    Parents must sign in/out daily
    Parents are required to escort their child to the classroom and inform the teacher of their arrival
    Attendance is taken each time the children enter/exit the classroom
    Local public children services will be notified if child abuse or neglect is suspected by a staff member

    How is the issue of discipline handled at the Center?

    The teachers will offer reasonable choices to the children and will direct a child toward what they can do rather than what they cannot do. Positive re-direction, time-out, and teacher intervention are acceptable means of discipline.

    Children are encouraged to use their words for expression of anger, rather than to use aggressive or physical actions. Our staff accepts a child’s feelings of anger, sadness, excitement, etc. while setting reasonable limits of behavior. Our goal is simply to allow the child time to gain control of his/her inner emotions.

    The teachers, under the supervision of the administrator, are responsible for the discipline within their groups. Children will not be allowed to hit, bite, or in any way physically injure another child. Teachers must protect the children from hurting themselves or other children at all times. Please note that it is the responsibility of the center staff to handle discipline problems that occur at school, but we may also ask you to discuss a problem with your child.

    If a child is unable to control his/her behavior through the above noted methods, a private conference with the director, teachers, and parents will be scheduled. A plan for more positive behavior will be worked out and closer contact with the parents will be instituted. Outside consultation with a specialist in child behavior could be required.

    If a child still does not respond to repeated help in controlling their behavior, and if the child is in danger to himself or to other children, or if the child’s parents refuse to seek outside consultation when recommended, the center will reserve the right to withdraw the child from the attendance roster until positive action is taken.

    How does the Center's meal/special dietary needs program work?

    Balanced meals, with foods from each of the four basic food groups, are served daily. A daily menu may include cereal (hot or cold), French toast, pancakes, pizza, and soups. Snacks consist of a variety of crackers, juices, etc. Milk is available at all meals. Breakfast is served from 8:30 to 8:45, lunch from 11:15 to 11:45, and snack time is from 2:30-3:00. A weekly menu is available for parents.
    Parents of children with special dietary needs must provide or supplement meals and snacks, if the child is unable to eat the meals provided by The Next Generation Child Development Center, Inc. If your child requires a special diet because of an allergy that prevents him/her from eating certain foods, then parents will need to have a physician complete the form that will be supplied to you. Because The Next Generation Child Development Center, Inc. provides a well balanced breakfast, we ask that when you bring in a morning snack for your child that it is a healthy one (fruit, dry cereal, yogurt, etc.) Please do not bring in cookies, candy or doughnuts etc. for morning snacks.

    What is the Center's policy on care of children with medical conditions?

    The Administrator of the Center must be notified of children with a health condition that may require a medical procedure, including children whose medical condition requires the availability of an inhaler or medication for emergency needs. The parents will be asked to complete a Medical/Physical Care Plan and train designated staff members how to perform the medical procedure.

    What is the Center's policy for administration of medication?

    The Next Generation Child Development Center, Inc. will administer medications to your child only if the following criteria are met:

    A licensed physician must prescribe the medication for your child.
    The medication must be The medication must be in its original container labeled with the original pharmacy label stating the child’s name, current date, exact dosage to be given, the specific number of dosages to be given daily, and the route of administration.
    A completed Medical Statement supplied by the Center must accompany the medication. This form is your request and authorization to administer prescribed medication to your child. The expiration date on this statement is for the length of the doctor’s prescription or three months, as stated by the state inspector, whichever is less. This form will be kept in your child’s file for the period of one year.
    We will not administer aspirin, pain relievers, cold medications, or laxatives without a prescription.
    We will not administer Tylenol, Motrin, etc. to keep a child temperature-free.
    Tylenol, Motrin, etc. may be administered with a prescription from a doctor, for teething pain, ear pain, before and after immunizations

    What is the Center's policy on management of communicable diseases? (When is a child sent home? When may he/she return?)

    The administrator will review with all staff members the signs and symptoms of illness and proper hand washing and disinfecting procedures. This review shall be given to each new employee and discussed periodically at staff meetings.

    Please remember that it is an upsetting experience for your child to become ill at school. Should your child exhibit any of the following signs of communicable disease, they should NOT be brought to the Center that day.

    Temperature of at least one hundred (100) degrees Fahrenheit when in combination with any other sign or symptom of illness
    Diarrhea (three or more abnormally loose stools within a 24 hour period)
    Severe coughing, causing the child to become red or blue in the face or to make a whooping sound
    Difficult or rapid breathing
    Yellowish skin or eyes
    Redness of the eyes, obvious discharge, matted eyelashes, burning, itching
    Untreated infected skin patches, unusual spots or rashes
    Unusually dark urine and /or gray or white stool
    Stiff neck with an elevated temperature
    Evidence of untreated lice, scabies, or other parasitic infestations
    Sore throat or difficulty swallowing
    Vomiting more that one time or when accompanied by any other sign or symptom
    If your child has a fever, vomiting, or diarrhea, he/she must be kept home until the symptoms have been absent for at least twenty-four hours.

    Children should be kept home for the first two days of a fresh cold. Mildly ill children may be observed with the group for worsening symptoms. A person trained to recognize the common signs of communicable disease or other illness will observe your child daily upon arriving at the Center. She will follow the aforementioned signs of illness as indicating the presence of a communicable disease. Any child who is suspected of having a communicable disease will be isolated immediately. An adult will be within sight and hearing of a child who is isolated due to illness. No child will ever be left alone or unsupervised.

    The sick child will be provided with his/her own cot and blanket for use until he/she is discharged to his/her parent. The cot will be sanitized with a germicidal detergent and blanket laundered. A child who becomes ill during the day will be discharged to the care of his/her parent as promptly as possible. Parents are required to pick up the child or make alternative arrangement within one hour of the phone call.

    Any child that has been sent home due to illness or any child who has been absent due to illness, will be readmitted to the Center when all signs of communicable disease are no longer present according to the recommendations on the Ohio Department of Health Communicable Disease Chart. The Center reserves the right to request a doctor’s note for more serious illnesses, i.e. hepatitis, and conditions such as head lice. These notes should indicate that the child is no longer communicable and may safely return to school. The Center will post a sign if any child has contracted a communicable disease to inform the parents.

    No staff member shall attend the Center if they exhibit signs of communicable disease. The administrator reserves the right to request a physician’s note for a staff member to return to work.

    What is the policy concerning accidents and emergencies at the Center?

    In case of emergency or accident, the Center will follow the posted medical and dental emergency plan. Staff members will administer first aid, summon emergency transportation, contact the parents and complete an incident report form when the following occur:

    An illness, accident or injury, which requires first aid treatment
    A bump or blow to the head
    Emergency transporting
    An unusual or unexpected event, which jeopardizes the safety of children or staff, such as a child leaving the Center unattended
    The incident will then be reported to the Ohio Department of Jobs and Family Services.

    Our Center has a fire emergency and weather alert plan posted in each classroom which explains the action to be taken and staff responsibilities in case of fire emergency or weather alerts and diagrams showing evacuation routes. Our Center conducts monthly fire drills that vary in time; a record of the drills are posted at the Center.

    In case of fire evacuation all children and personnel will exit the building and seek safety at the Municipal Building. Parents would receive telephone calls from staff.

    In the event of a natural emergency, i.e. tornado, severe storms or hazardous airborne chemicals, the children and staff will seek appropriate shelter until notification by safety personnel.

    House Bill 12 Concealed Handguns – The Concealed Handguns Bill was effective as of April 8, 2004. Please be aware that this new law affects Child Care in Ohio. ORC Section 2923.1212 (A) requires that the owners, administrator, or operator of a child day-care center, a type A family day-care home or type B family day-care home post a sign that contains a statement in substantially the following form: “Unless otherwise authorized by law, pursuant to Ohio Revised Code, NO PERSON shall knowingly possess, have under the person’s control, convey, or attempt to convey a deadly weapon or dangerous ordinance onto the premises.” The department will not promulgate any rules regarding this requirement. Providers should consult with their attorneys regarding compliance with this new state law.

    What is the policy regarding field trips and transportation?

    Children are are always closely supervised by staff members according to state required child ratios when transported from the Center for field trips, special outings, or routing trips. The safety plan utilized by the Center is as follows:
    A person trained in first aid shall be available on all outings.
    A first aid box that meets state requirements shall be available on each trip.
    Children on the field trip shall have identification attached to them that includes the Center’s name, address and phone number.
    An emergency transportation authorization form and health record for each child is to be taken on all outings.
    Written permission is needed from the parent for each child to be transported in vans or buses by a certified transportation service to and from the center for all outings.

    What is the policy regarding swimming and water safety?

    The Next Generation Child Development Center, Inc. does provide the opportunity to participate in swimming and water play activities. TNG will require written permission from parents or guardians of each child before the child is permitted to participate in these activities. Childcare Staff members shall always accompany and supervise the children during these activities. All swimming sites will meet state and local guidelines for environmental health. Activities in bodies of water two or more feet in depth shall be supervised by persons who are currently certified as lifeguards or water safety instructors by the American Red Cross or equivalent safety program.No more key pad, Parents use key fobs for entrance.

    What is the policy regarding release of children?

    Parents must give written or oral notification when someone other then them will be picking up their child/children. Person or persons picking up your child/children will need to show a driver’s license or other photo ID, before a child can be released from the Center.

    Custody Agreement Policy:

    Upon enrollment, if there are existing custodial agreements, copies must be presented at time of first arrival
    Staff members need to be aware of custodial agreements
    Center needs to be notified in writing of any changes is custodial arrangements
    A list of acceptable adults to pick up your child is on file in the office
    Should custodial disagreements occur, the staff are obligated, for the safety of the child, to contact the police department
    Visitation:

    Parents are welcome at the Center at any time. Please remember, however, that small children do not tell time. They may associate your appearance as an indication that his/her day at the Center is over. When a parent then must leave for the second time in one day, the child may become upset. Parents may make arrangement for friends and family to visit their child at the Center. Guests must be admitted by Center personnel. Please notify the administrator or your child’s teacher that he/she will be having a special visit from (Visitor’s Name). Please tell the visitor to bring proper identification so that identity can be verified. Please do not give out the code to your visitors.

    What is the level of parent participation at the Center?

    Each parent and employee can feel free to contact the administrator when assistance is needed with problems or concerns related to our program. Parents can also discuss issues regarding their children with the staff members. Parents should check the bulletin board or their child’s book bags daily for information about the program. You are welcome to take the opportunity to discuss your child’s needs and progress with his/her teachers. Parents are welcome to participate actively in any school celebrations. There are some activities in which parents are expected to attend such as Open Houses and our Christmas celebration. It is our goal to develop an active cooperative relationship with the parents/guardians of the children at our Center. However, if we are unsuccessful in developing a mutually beneficial relationship or if a parent/guardian is abusive to our staff members or other children, the Administrator reserves the right to ask you to withdraw your child from our Center.

    How is the transition made from program to program?

    When a child is ready to transitions to the next room according to need and/or age, transitioning will begin two weeks prior to the move. Transitioning older infants and toddlers may require a longer period of time. Parents will be informed prior to any change in their child’s routine, so they may discuss any concerns or questions

    What are the procedures for withdrawal from the Center?

    We ask that two weeks notice be given prior to withdrawal. Relationships develop between your child, the other children, and staff members. It is important that all three parties be given ample time to adjust to the change